What is your refund policy?

Returns and/or refunds are not available.

We encourage you to enjoy all of our available free content on Instagram and SoundCloud to determine if Carrie Anne’s method is right for you before making your purchase. And, bien sûr (of course), email us directly if you need help deciding which course(s) to add to your French learning bibliothèque (library): bonjour@frenchisbeautiful.com

How will I receive the content once I have made my purchase?

For self-paced digital courses, you will receive a link to download the e-book (with links to access any audio content) immediately following your purchase. The link expires after 24 hours (please send an email to commerce@frenchisbeautiful.com should your link expire before you download and save your materials). For subscriptions, you will receive an email containing the month’s password to access their online library on the 1st of the month.